Coronavirus Guarantee - Book With Confidence

What is the Coronavirus Guarantee?

At Le Ranch Camping, we recognise that we are all living in unprecedented and uncertain times. Whilst no one knows when the coronavirus pandemic will be over, we are sure that everyone needs something to look forward to. We have decided to create the Coronavirus Guarantee to provide you, our guests, with reassurance over booking your stay. The guarantee is available free of charge and applies to all existing and new bookings for 2021.

What does it cover

You are covered in the event of:

  1. If the campsite is closed due to the coronavirus outbreak
  2. The French Government restricts travel due to the corona virus outbreak
  3. You are unable to travel due to sickness and/or isolation due to the coronavirus outbreak

We gurantee at any point within the 'Guarantee Change Window' (between 28 days and 3 days prior to arrival), you can:

  1. Transfer your stay to a new date in 2021, free of charge
  2. If you don’t know your new dates, we will apply your original booking payment against a future break, again free of charge
  3. Cancel your booking and receive a full refund. (7 days notice required for this)

Terms and Conditions

  1. The ‘Guarantee Change Window’ allows any transfer with in the period of 28 days and 3 days prior to arrival. for cancellation 28 days and 7 days
  2. Should the French Government advice significantly change in the 3 (7 days for full refund) prior to arrival, we will reactivate the Guarantee for you
  3. All other booking terms and conditions remain unchanged
  4. If you choose to amend your break to different dates, should your new stay be cheaper than your existing booking, we will use the difference as part payment for a future stay, should your new stay be more expensive you will need to pay the difference at time of booking
  5. The Coronavirus Guarantee is not applicable to any booking made via a 3rd party including online booking agency.  Please contact them directly to discuss your booking.